Remote Infrastructure Management (RIM)

Through our Remote Infrastructure Management (RIM) services you can dramatically reduce IT expenditures and provide a faster, more flexible service to your business stakeholders.

Companies require their infrastructure and applications to be efficient and available 24 hours a day, 7 days a week. With current economic conditions, budgets continue to be stretched while demands and complexities are growing exponentially. 

With 40+ years Infrastructure Management experience, we have applied group and industry best practices across our global organization to ensure our clients benefit from rapid speed of adoption.

RIM offers a number of advantages over traditional infrastructure management solutions, including: process improvements, faster, more flexible service, lower risk of IT failure, and a 30% reduction in operational costs.

Our RIM solution includes:

  • Clear and flexible contracts with work-unit pricing aligning business needs with costs
  • Comprehensive global-scale portfolio of services across the full Infrastructure spectrum demonstrating true end-to-end capability
  • Integrated governance and service management, offering process maturity excellence and business-and-IT alignment
  • Incident management, problem management, and change management, aligned with ITIL standard process framework 
  • Client infrastructure, including operating system, database, ERP, storage, network and security, up and running 24x7
  • Shift-Left strategy for greater proactive intervention

Sogeti iRIM is a step ahead

Sogeti’s iRIM is a scalable, industrialized and cost effective IT infrastructure management solution, designed to meet your priorities of innovating within budgets, while ensuring business continuity at the highest defined service levels. Learn more here.

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  • Sylvie Prime
    Sylvie Prime
    Operations Manager – Secteur IS Privé
    +352 31 44 01