Transform your IT Experience with ServiceNow
EVENT
INFRASTRUCTURE

Transform your IT experience with ServiceNow

When? Wednesday, October 9th 2019, start at 8:30 AM (followed by networking and refreshments)
Where? Hotel ibis Luxembourg Sud, Rue de Turi, L-3378 LIVANGE - LUXEMBOURG

You are cordially invited to the exclusive Sogeti Ideas in Action event where we will present the benefits of ServiceNow for your business – Transform your IT Experience with ITSM, ITBM, DevOps, ITOM.

Contact:

Céline Natella
Céline Natella
Marketing & Communication Coordinator
+352 31 44 01

Agenda

8:30-9:00   Welcome & coffee
9:00-9:15   Introduction
  • ServiceNow
  • Sogeti Capgemini
  • Sogeti Capgemini and ServiceNow partnership power
9:15-10:15   MSP Dedicated Instance Model
  • ServiceNow products: focus on ITSM, ITSM pro, DevOps, ITOM
  • Power & Benefits of a dedicated solution
  • Success stories
10:15-10:30  

Testimonial THALYS

ServiceNow ITSM Implementation at Thalys

10:30-10:45   Coffee break
10:45-11:15   MSP Shared Instance Model
  • Sogeti Capgemini ServiceNow MSP Shared Instance Offers
  • Roadmap
11:15-11:30  

Testimonial ORANGE

Single-client: Using a self-service portal to reduce the average number of calls

11:30-11:45

 

Testimonial SOGETI NETHERLANDS

Multi-clients: Using ServiceNow to deliver services to end-customers

11:45-12:00   Wrap-up + Q&A
12:00-end   Drinks + walking buffet

Contact:

Céline Natella
Céline Natella
Marketing & Communication Coordinator
+352 31 44 01

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